Forgot your password or want to set a new one? Here’s how!

Please enter the email address and postal code you used when registering.
If this information is stored in our system, we will send you an email with a code to reset your password.
Don’t have a customer account yet?
Then please register here first in our shop.
Note: Please also check your spam folder if the email does not arrive immediately.

Your email address *
Your postcode *
If you do not receive a reply email, please send your request directly to info@franzose.de
Forgot password